Legal Information
Find all legal documents, policies, and terms that govern your use of Lineserve's cloud infrastructure services.
Last Updated: December 15, 2024
Legal Documents
Please review the following legal documents that govern your relationship with Lineserve. These documents outline your rights and responsibilities when using our cloud infrastructure services.
Terms of Service
The terms and conditions that govern your use of Lineserve's cloud infrastructure services, including account management, acceptable use, payment terms, and service availability.
Read Terms of Service →Privacy Policy
How we collect, use, and protect your personal information. Learn about your privacy rights, data retention policies, and how we handle your information across our services.
Read Privacy Policy →Security Policy
Comprehensive information about our security measures, compliance certifications, incident response procedures, and how we protect your data and infrastructure.
Read Security Policy →Cookie Policy
Details about how we use cookies and similar technologies on our website, including types of cookies, third-party services, and how to manage your cookie preferences.
Read Cookie Policy →Compliance & Certifications
Lineserve maintains the highest standards of compliance and security. We are certified and compliant with industry standards including:
- ISO 27001:2013 - Information Security Management
- SOC 2 Type II - Security, Availability, and Confidentiality
- PCI DSS Level 1 - Payment Card Industry Data Security
- GDPR Compliance - European Data Protection Regulation
- Kenya Data Protection Act - Local data protection compliance
Legal Updates
We may update our legal documents from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will:
- Update the "Last Updated" date on the relevant document
- Notify you via email if you have an account with us
- Post a notice on our website for significant changes
- Provide a reasonable notice period before changes take effect
We encourage you to review these documents periodically to stay informed about your rights and obligations.
Questions & Support
If you have questions about any of our legal documents or need clarification on specific terms, please don't hesitate to contact us. Our legal team is available to help you understand your rights and obligations.
Legal Contact Information
General Legal Inquiries: legal@lineserve.net
Privacy Questions: privacy@lineserve.net
Security Reports: security@lineserve.net
Data Protection Officer: dpo@lineserve.net
Address: Westlands Business Park, Nairobi, Kenya
Phone: +254 700 123 456