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Lineserve Cloud Status

View the current operational status of all Lineserve Cloud services

Degraded PerformanceLast updated: Jun 8, 8:23 AM

Services Status

Compute Servers
Operational

Virtual private servers and dedicated compute resources

Uptime99.99%
Latency32ms
Last Incident43 days ago
Object Storage
Operational

S3-compatible object storage service

Uptime99.98%
Latency48ms
Last Incident21 days ago
Managed Databases
Operational

Managed MySQL, PostgreSQL, and Redis database services

Uptime99.97%
Latency39ms
Last Incident35 days ago
Network Services
Degraded

DNS, Load Balancers, and VPC networking

Uptime99.82%
Latency65ms
Last IncidentOngoing
API Services
Operational

Core API services for resource management

Uptime99.99%
Latency125ms
Last Incident87 days ago
Control Panel
Operational

Web dashboard and management console

Uptime99.95%
Latency285ms
Last Incident12 days ago
Content Delivery
Maintenance

Global content delivery network

Uptime99.78%
Latency42ms
Last IncidentOngoing
Billing Systems
Operational

Invoice generation and payment processing

Uptime99.99%
Latency230ms
Last Incident102 days ago

Incidents & Maintenance

Network degradation in US-East region

Apr 25, 2025, 7:15 AM
investigatingAffects: Network Services

We are currently investigating reports of increased latency and packet loss for customers in the US-East region. Some users may experience slower than normal network performance.

InvestigationApr 25, 2025, 7:30 AM

Our engineering team has identified a network congestion issue at one of our core routers in the US-East region. We are working to reroute traffic to mitigate the impact.

UpdateApr 25, 2025, 8:30 AM

We have implemented temporary routing changes to alleviate congestion. Latency has improved but may still be elevated for some customers. We are continuing to work on a permanent fix.

CDN Service Maintenance

Apr 24, 2025, 10:00 PM
monitoringAffects: Content Delivery

Scheduled maintenance is being performed on our Content Delivery Network. During this period, some users may experience increased latency when accessing cached assets.

Maintenance StartedApr 24, 2025, 10:00 PM

The scheduled maintenance has begun. We are upgrading the caching infrastructure to improve performance and reliability.

Progress UpdateApr 25, 2025, 12:45 AM

The maintenance is proceeding as planned. Approximately 60% of the CDN nodes have been updated successfully.

Final StagesApr 25, 2025, 3:15 AM

The maintenance is in its final stages. All nodes have been updated, and we are now running verification tests. Service is operating at near-normal levels, and we are continuing to monitor performance.

Database connectivity issues

Mar 21, 2025, 3:22 PM
resolvedAffects: Managed Databases

Some customers may have experienced intermittent database connectivity issues affecting the managed database service.

Investigation StartedMar 21, 2025, 3:30 PM

We are investigating reports of connection timeouts and increased latency for some managed database instances.

Issue IdentifiedMar 21, 2025, 4:15 PM

We have identified a configuration issue affecting the connection pooling service. Our engineers are implementing a fix.

ResolutionMar 21, 2025, 7:47 PM

The connection pooling configuration has been corrected and verified. Database connectivity has been fully restored, and all services are operating normally.

Object Storage Latency

Apr 4, 2025, 9:18 AM
resolvedAffects: Object Storage

Increased latency reported for object storage operations in multiple regions.

InvestigationApr 4, 2025, 9:30 AM

We are investigating reports of elevated latency for object storage read and write operations across multiple regions.

MitigationApr 4, 2025, 11:45 AM

We have identified a backend indexing service that was consuming excessive resources. We have applied rate limiting to this service to alleviate the impact.

ResolutionApr 4, 2025, 2:32 PM

The problematic indexing service has been optimized and object storage operations have returned to normal latency levels. We will be implementing additional monitoring to prevent similar issues in the future.

Historical Uptime

Compute Servers

Last 90 days
Operational
Degraded
Outage
Uptime SLA99.95%
Current99.99%

Object Storage

Last 90 days
Operational
Degraded
Outage
Uptime SLA99.95%
Current99.98%

Managed Databases

Last 90 days
Operational
Degraded
Outage
Uptime SLA99.95%
Current99.97%

Network Services

Last 90 days
Operational
Degraded
Outage
Uptime SLA99.95%
Current99.82%

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